Reinstalling the Desktop Application (Backup)

If you experience difficulties using the VelocityEHS Desktop Application (Backup), the recommended fix includes uninstalling and reinstalling.

To uninstall the VelocityEHS Desktop Application (Backup) from your PC, navigate to your computer’s Control Panel and uninstall. For more information on uninstalling programs via the Control Panel, see these instructions from Microsoft.

Once you have uninstalled the program, reinstall the latest version.

1. Go to velocityehs.com
2. Login at the top right corner of the page
3. Once you are signed in, click Menu > Backups
4. Download the latest version of the application

For further instructions on downloading the Backup, visit Backing up your account.

If you encounter an error, close the VelocityEHS Desktop Application (Backup) and reopen it.

If you experience any further errors, contact support.