System Settings

To access your Training & Learning system settings, select the gear icon > System Settings at the top right of the page.

Note: Only Administrators have access to System Settings.

On the Customer Profile page, there are several options:

Customer Details

Customer Details includes:

• • Customer Name – your organization or company’s name
  • Primary Address – the address your company has on file with VelocityEHS
  • Primary Contact – the user that VelocityEHS has on file as the main contact for your account
  • Primary Contact Number – the phone number associated with the primary contact

If any of this information is incorrect or missing, please email Customer Support with the correct information.

Package Details

Package Details includes:

• • Package Type – describes the set of training courses your contract includes (Standard Course Library or eLearning Full Course Library), and your account type (if you have Advanced Training & Learning, the option will be selected). The eLearning Full Course Library is our current offering, which includes over 850 expert designed courses in multiple languages. Advanced Training & Learning offers some additional functions, including Group Types, User Bulk Import, and access to a course developer tool.
  • User Limit – maximum number of active users you can have in your account per your contract
  • Number of Total Courses – total number of courses available to users to complete per year, per your contract
  • Number of Active Users – current number of users with an Active status in your account
  • Contract Start Date – the date VelocityEHS has on file as the date your contract began

Security Settings

Security Settings include a couple of options.

Login Type

Indicate how Training & Learning users will access their account:

• • SSO – Single Sign-On
  • Credentials – User name and password
  • Mixed – can use SSO and/or credentials

Email Option

While VelocityEHS recommends all Training & Learning users have email addresses for security/verification and notification purposes, there are three options to choose from.

• • Require User Email – User email address is required; all users will receive system notification emails. Administrators cannot manually set user passwords. 
  • Send system notification emails to everyone with a valid email – User email address is optional; users with an email address will receive system notification emails. Administrators can manually set user passwords.
  • Do not send system notification emails – User email address is optional; users with an email address will receive one email, for account verification. Administrators can manually set user passwords.

For additional information about Training & Learning notifications, see Notifications.

Note: If you want to require user email addresses but some users who need training do not have one, see this FAQ.