Definitions:
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- Course – An online “e-learning” that can be taken at any time
- Class – Real-time, instructor-led “classroom training” scheduled for a specific date and time
- Program – Several courses bundled together
There are two ways to locate courses and classes beyond those listed in the Featured Courses on the home Dashboard:
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- Use the Search Bar on the Home Dashboard: use the All Categories drop-down to filter specifically by classes, courses, or programs.
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- Select Learning Center and use the Search Bar or browse by Subject. You can also use the All Categories drop-down here to filter specifically by classes, courses, or programs.
Once you have search results, you can view them in a grid layout or list layout by using the buttons at the top right.
Select the card or title to go to the Details page for that class, course, or program.
Enrolling in a Course or Program
On the course details page you will see one of several options:
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- Self-Enrollment Disabled – You cannot enroll yourself in this course or program. A Manager or Administrator will need to enroll you.
- Request Approval – This course or program requires your Manager’s approval. Select Request Approval to send your manager a notification to approve or deny this enrollment request. If the request is approved, you’ll be enrolled and receive a notification of your enrollment. If the request is denied, you’ll receive a notification of the denial.
- Enroll – The course or program allows self-enrollment and does not require Manager approval. Once you select the Enroll button, you have the option to launch the course at any time.
- Launch Course – You’re already enrolled in the course. Select the Launch Course button to start the course.
- Unenroll – Unenroll from non-required courses or programs. This will remove the course or program from My Enrollment.
Once you’re enrolled in a course or program, you can also launch it from the My Enrollment section of the home Dashboard or from the My Enrollment page under My Activity.
Enrolling in a Class
On the class details page, you’ll see the list of any upcoming sessions. Select the Enroll button to sign up for the class session.
Class Session Waitlists
Some class sessions may have a maximum attendee limit. If the session has reached its limit, you’ll be automatically placed on the waitlist. If you decide that another session will work for your schedule, you can select Exit Waitlist and enroll for that other session.
If another Learner unenrolls themselves from the session, or an Instructor or Administrator removes a Learner from the session, a waitlisted Learner will automatically be enrolled in the session. If there are multiple Learners on the waitlist, they are enrolled on a first-come-first-served basis, meaning that the first Learner that is added to the waitlist will be the first Learner to get a spot that opens up.
Unenrolling from a Class Session
If you can no longer attend a class session for which you enrolled, you should unenroll from the session to avoid being marked as a No Show.
To unenroll, select My Activity > My Enrollment. Find the session in the list and select Go to Class. Then select Unenroll.
This also frees up a spot in case there is another Learner on the waitlist.