MOC Notifications

Email notifications can be sent automatically in response to certain events that occur during the Management of Change (MOC) process, for example, when design approval is required for a change, or when a change has been approved for startup. As an administrator, you can add, view, edit, and delete MOC notifications by location.

Refer to the MOC Notification Triggers and Email Contents document to help you understand the contents of the notifications available to use and the events that trigger their distribution.

To set up a new notification, follow these steps:

• 1. From the Navigation menu, select Operational Risk > Management of Change > Admin Settings > Notifications.
  2. Select a location where the notification should apply, and then select Add New at the top of the Notifications page.
     
  3. Define the notification:
     
     • Indicate who should receive this type of notification: select Role to include all individuals with that particular role, or enter the Name of a specific person.
     • Select the change request Category and Change type that the notification applies to.
     • Then select the event, or Trigger, that will send the notification.
  4. Select Save to save the notification. The notification is now active.

Other options:

• • To edit a notification, selection the pencil icon next to it on the Notifications page. Edits apply only to notifications that will occur in the future. 
  • To delete a notification, select the X next to it.

For more background about notifications, see Import Templates and Notifications.